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Customer Feedback

At The Health & Beauty Lounge we are always striving to improve our customer service and make our salon stand out from the rest.

Please take a few minutes to fill in the form below, and let us have your comments so we can continue to improve our services and staff training programme.

Each month, one lucky entrant will receive a £10 Voucher to show our appreciation of your time.

Website Feedback Form:

You can give us feedback on either your experience in the salon, or your experience using our website by selecting the appropriate tab below...

Salon experience feedbackGive us your Online experience feedback

(Fields marked * are mandatory)
Forename: *
Surname: *
Phone:
Email: *

Please answer ALL the following questions as fully as possible:

1. How did you find our website (e.g. search engine, brochure, advertising, etc.)?

2. What were your first impressions of the website?

3. Did you find what you were looking for quickly?

4. Is this your first visit to our website? If not, how many times have you visited us before?

5. Did you find the website easy to navigate?

6. Was the website quick to load? Did you experience any problems?

7. Are there any treatments not currently on our website that you would like to see offered?

8. Is there anything else you would like to see on our website?

9. Have you ordered online from us before?

10. Have you ever had cause to make a complaint, and if so, was it dealt with to your satisfaction?

11. Would you recommend The Health & Beauty Lounge website or salon to your friends?

12. Please add any further comments or remarks that you feel may be relevant: (optional)




I have read and agree to the terms described in the Data Protection Notice.*
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